Events

Revolution Insurance: A Genuine Exchange at the IMN Conference

During the recent IMN Conference, I stopped by the Revolution Insurance booth and had the opportunity to talk with Matt Pozzi, the company’s Chief Operating Officer, and Ben Volling, President and CEO. From the first moments of our conversation, it was obvious how much both value personal connection and transparency — qualities that are also reflected in how they run the business. As we spoke, Matt and Ben shared the story behind Revolution Insurance and the principles that guide their day-to-day work. Revolution Insurance positions itself as a boutique agency specializing in policies for investment properties — from single-family rentals and multi-unit portfolios to fix-and-flip projects and commercial insurance solutions. Based in Crystal Lake, Illinois, the agency stands out for a simple yet rare promise in this industry: absolute honesty. Ben explained that if they find a better deal elsewhere for their client, they do not hesitate to point it out. This commitment to transparency has earned them a reputation for trustworthiness among both new and seasoned real estate investors. Matt, who has built a solid career of over two decades in high-performance sales and operations, emphasized how crucial it is to develop scalable processes that keep their service personal but efficient. From our conversation, it became clear that his operational mindset is a key pillar for Revolution’s sustainable growth. Ben, for his part, brings strong leadership experience, having previously served as SVP of Operations at Constructive Insurance and even taking on the role of Interim CEO for the Crystal Lake Chamber of Commerce. This background reflects his deep connection to the community and his commitment to leading by example. I asked how long Revolution Insurance has been operating. While they did not pinpoint an exact founding date during our chat, both highlighted that the agency has grown steadily by word of mouth, building trust client by client. Today, they work with investors across the United States, adapting solutions for clients ranging from first-time landlords to those managing large property portfolios. As the conversation turned to The Elite Officer, Matt and Ben expressed genuine interest in collaborating to help educate and support loan officers and investors alike. Their focus is not merely on selling insurance policies but on fostering long-term relationships based on clarity and mutual growth. Meeting Matt and Ben was a reminder that, in an industry full of transactional interactions, people still make the biggest difference. Revolution Insurance is proof that honest advice and human connection remain powerful differentiators in the investment insurance space. Ben Volling President and CEO of Revolution Insurance With a proven background in insurance operations and local business leadership, including his role as Interim CEO of the Crystal Lake Chamber of Commerce, Ben is dedicated to guiding the agency’s strategic vision and community engagement. His approach combines industry expertise with a genuine commitment to helping property investors protect their assets through clear communication and dependable coverage. Matt Pozzi Chief Operating Officer of Revolution Insurance Bringing over 20 years of experience in sales leadership and operational strategy within competitive markets. Based in the greater Chicago area, Matt focuses on building scalable processes and high-performing teams that deliver tailored insurance solutions for real estate investors. His commitment to efficiency and personalized service has been a driving force behind the agency’s steady growth and strong client relationships.